After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Unanswered Questions
Have an SEO question? Search our Q&A forum for an answer; if not found, use your Moz Pro subscription to ask our incredible community of SEOs for help!
-
Need help with Meta tags generator
Hello, I am doing SEO for my business website. I am trying to generate Meta Tags here https://webdrop.ca/seo-tools/meta-tag-generator What should I enter for "Search engines should revisit this page after ". We are not going to change content on daily basis. 7 Days or 30 days are good enough?
On-Page Optimization | | webdropyyc0 -
Breadcrumbs and multiple parent categories on Shopify site - what's the answer?
Hi Mozzers... I'm working on a Shopify site - it is polyhierarchical with multiple parent categories for each product. Not uncommon with Shopify because of issues with faceted nav on that platform. The problem is that defining ONE breadcrumb trail back to the homepage, it works against UX, as people will be wanting to go back to the previous search results, primarily, to revisit the parent category specific search (this is an ecommerce site with a huge number of products). So heaven knows what to do. I could do: (1) Home / Product to avoid the issue. Not very good for UX though as where is the previous category page (where more than likely a product search was carried out). (2) Home / Specific Previous Search Page - Parent Category / Product (if that is possible without upsetting SEO performance - I don't think it is - but any advice is welcome) (3) or I could define one specific path and also include: Return to Previous Page / Search as a separate clickback link outside of but adjacent to the breadcrumb trail (I think Macy's used to do that): https://baymard.com/blog/ecommerce-breadcrumbs The problem with defining a specific path is it flys in the face of UX in the context of this site! Although of course defining one path seems to be best practice for SEO. Any help would be gratefully received! Thanks a million, Luke
Intermediate & Advanced SEO | | LukeRow0 -
Unsolved when is the spam score updated?
when is the spam score updated? we have been waiting since December to see an update of the spam score and moz is lying to us continuously. Shame, whenever we ask questions, they don't answer us, I think they almost make fun of people. I requested an update to antena24, tv24, digi24, alba24, g4media, b1tv,newsela
Link Explorer | | Tv24.ro0 -
Unsolved page url, title and description all in one view
where can I view all the pages of the website crawled to see all the page urls, page titles and descriptions all in one single view not one page at a time? for example when using screaming frog you can scan a site and it will make a list of all pages urls, titles and descriptions that you can export. Thanks.
Getting Started | | peterbriss0 -
Unsolved Help with API Error: "Query Not Found" for a Specific URL
Hi everyone, I'm trying to retrieve data for a specific URL using the Moz API, specifically the data.site.metrics.fetch method. The URL I'm querying is: https://www.fiftyfiveandfive.com/ai-agents-marketings-new-means-of-production When I make the API request, I receive the following 404 error: { "id": "unique-id-testing", "jsonrpc": "2.0", "error": { "code": -32655, "status": 404, "data": { "key": "site_query.query", "value": "https://www.fiftyfiveandfive.com/ai-agents-marketings-new-means-of-production" }, "message": "That query was not found." } } However, when I check the URL in Moz Link Explorer, I can see that the page has a Page Authority of 23 and a Domain Authority of 36, but no backlinks or ranking keywords. What I'm Trying to Achieve: I’m attempting to retrieve metrics for this page via the API, but it seems like the API does not recognise the URL, even though it’s visible in Link Explorer. Questions: Why does the API return "Query Not Found" for a URL that is indexed in Link Explorer? Is there a way to request Moz to crawl or re-crawl this URL to ensure it's accessible via the API? Are there any additional criteria the API requires (e.g., backlinks, ranking keywords) before it recognises a URL? Additional Info: I’ve verified that my robots.txt file allows all bots, including Rogerbot. list itemThe page is included in the sitemap, and the URL is accessible without any restrictions. list itemI’d appreciate any insights on how to resolve this issue or steps to take so that the Moz API can retrieve data for this URL.
API | | Chris_Wright16640 -
What do we know about the "Shops" SERP Feature?
I came across this SERP Feature in a search today on a mobile device. It does not show for the same search query on desktop. What do we know about this "Shops" SERP feature? [image: 1635790531952-shops-blur.jpg]
SERP Trends | | seoelevated0 -
Unsolved WHY IS NO ONE AT MOZ CUSTOMER SERVICE RESPONDING??! THEY STOLE MY MONEY
AFTER MAKING PAYMENT FOR MOZ LOCAL I WAS ASKED TO CLICK THE LOCATION ID TO GET STARTED BUT IT JUST LOOPS TO THE SUBSCRIPTION PAGE. ALL BUTTONS JUST LOOP. I SENT 10 EMAILS TO MOZ AND THEY CLAIM TO RESPOND IN 24 HOURS BUT IT HAS BEEN LONGER THAN THAT! IS THIS A SCAM SERVICE AND WAS I JUST ROBBED OF MY MONEY!!! HOW DO I CALL THESE PEOPLE SINCE THEY ARE NOT RESPONDING TO EMAILS!!! ???/
Moz Local | | ShopSplendor20 -
Unsolved SAB Solution
What is the best solution using Moz Local for a Service Area Business?
Moz Local | | smartlocaldenver4 -
Unsolved Generate an Access ID and API key
Hello, I can't generate an Access ID and API key for my account. I need a Links API and I'm ready to buy a paid subscription, but I can't do it. Link https://moz.com/products/mozscape/access Redirected to https://moz.com/api/dashboard And i dont see any options for create Access ID
API | | OlegShavilov0 -
What is the importance of exact match keywords for local SEO in service industry businesses?
I am working with a local service contractor. Several of his competitors have domain names with exact match keywords. Audits of competitor sites and use of other research tools reveals that their sites are behind in content and technical SEO. The competitor sites consistently rank higher in organic search results. I am new to SEO and I understand that some of my lack of clarity here is a result of not understanding the value of key word use in local SEO vs. wider efforts.
Technical SEO | | Andrew Woffenden18 -
Unsolved MOZ API to Google Data Studio
Dopes MOZ have anything like this? https://www.semrush.com/features/google-data-studio-connector/
Product Support | | WebMarkets0 -
Search Console Missing field 'mainEntity'
Hello, I am with a problem, in my site I added a faq with schema structure (https://internships-usa.eu/faq/). But is appearing the following problem in Search Console: Missing field 'mainEntity' ["WebPage","FAQPage"],"@id":"https://internships-usa.eu/faq/#webpage","url":"https://internships-usa.eu/faq/","name":"Help Center - Internships USA","isPartOf":{"@id":"https://internships-usa.eu/#website"},"datePublished":"2022-05-31T14:43:15+00:00","dateModified":"2022-06-01T08:07:13+00:00","breadcrumb":{"@id":"https://internships-usa.eu/faq/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https://internships-usa.eu/faq/"]}]}, What do I have to do to solve this?
SEO Tactics | | spaininternship0 -
Unsolved Rogerbot blocked by cloudflare and not display full user agent string.
Hi, We're trying to get MOZ to crawl our site, but when we Create Your Campaign we get the error: Ooops. Our crawlers are unable to access that URL - please check to make sure it is correct. If the issue persists, check out this article for further help. robot.txt is fine and we actually see cloudflare is blocking it with block fight mode. We've added in some rules to allow rogerbot but these seem to be getting ignored. If we use a robot.txt test tool (https://technicalseo.com/tools/robots-txt/) with rogerbot as the user agent this get through fine and we can see our rule has allowed it. When viewing the cloudflare activity log (attached) it seems the Create Your Campaign is trying to crawl the site with the user agent as simply set as rogerbot 1.2 but the robot.txt testing tool uses the full user agent string rogerbot/1.0 (http://moz.com/help/pro/what-is-rogerbot-, rogerbot-crawler+shiny@moz.com) albeit it's version 1.0. So seems as if cloudflare doesn't like the simple user agent. So is it correct the when MOZ is trying to crawl the site it uses the simple string of just rogerbot 1.2 now ? Thanks Ben Cloudflare activity log, showing differences in user agent strings [image: 1656677517591-2022-07-01_13-05-59.png]
Moz Pro | | BB_NPG0 -
Unsolved Can Dollarpesa Website Achieve a High Google or Bing Ranking with a Domain Authority of DA 50+ on Moz?
Can Dollarpesa Website Achieve a High Google or Bing Ranking with a Domain Authority of DA 50+ on Moz? How to Attain Domain Authority of DA 50+ on Moz? everyone please help me
Moz Pro | | dollarpesa0
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.